Terms & Conditions

SUMMERSET TRAVEL AGENCY is not responsible if an airline cancels, reschedules, or delays a flight for any reason and therefore, you are releasing the company, employees, sub agents from liability for the Airlines flight changes and cancellations.

SUMMERSET TRAVEL AGENCY (TRAVEL AGENT) is acting solely as intermediary and agent for the travel services requested and that these services (i.e. Air and Sea Carriage, Hotel accommodation, Ground transportation, Tours, Meals, Cruises, Travel Insurance, etc.) are not directly supplied by this travel agency. This agency therefore shall not be responsible for breach of contract or any intentional or careless actions or omissions on part of suppliers, which may result in any loss, damage, delay or injury to you and your travel companions. This agency likewise shall not be responsible for any injuries, damages, losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments, or any other actions, omissions or conditions outside the travel agent’s reasonable control.

By embarking upon this travel, Travelers (CUSTOMER) voluntarily assume all risks involved with such travel, whether expected or unexpected.

Travelers are responsible for accuracy of travel documents such as valid passports, valid visas and affidavits that will be required for international travel. Exit from the Philippines and entry into a foreign country are solely the discretion and decision of the Immigration Officer. Travelers who purchase tickets of Budget Airlines (i.e. CEBU PACIFIC, AIR ASIA) are advised that these are NON-REFUNDABLE for any reason.

Flight cancellations and delays of these airlines are beyond the Travel Agent’s reasonable control hence it accepts no responsibility over these events. However, Travel Agent endeavors to exert all its effort to assist Customers in these situations.

Unused tour services are NON REFUNDABLE. Customers’ retention of tickets, reservations, tour/hotel vouchers and other travel documents after issuance shall constitute consent to all of the above and an agreement on their part to convey hereto to their travel companions or group members.

In line with SUMMERSET TRAVEL AGENCYobjective of providing convenient and SECURE PAYMENT TRANSACTIONS (ONLINE and FRONT FACING) and adding an ADDITIONAL LEVEL OF SECURITY to PROTECT our customers from FRAUD.

Further verification for electronic payments requires the presentation of the following:

Copy of Credit Card/Debit Card (Front side).
• Make sure that the FIRST 6 and LAST 4 are showing. For your privacy, MASK, BLUR or COVER digits 7 to 12
Government Issued ID: any 1 of the following:
Passport, Driver’s license, SSS/ GSIS ID, School ID, Professional Regulations Commission (PRC) ID, National Bureau of Investigation (NBI) Clearance, Postal ID and Voter’s ID
If you are not the card holder, provide the following:
Letter of authorization with signature from the owner of credit card
Government issued ID of the credit card holder.

The purchase of any travel services offered by SUMMERSET TRAVEL AGENCY constitutes a contractual arrangement between you and SUMMERSET TRAVEL AGENCY and represents your acceptance of the Terms & Conditions set out herein.


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